Terms of service

These terms apply when you access or use GemiFX. By creating an account or enabling the service, you agree to them and to our Privacy Policy. If you do not agree, do not use the service.

You must be legally able to enter this agreement and meet the age, location, identity-verification, and other eligibility requirements of the applicable funded-account program. Account sourcing and issuance remain in a separate partner process. You may not use GemiFX where doing so is unlawful.

GemiFX provides software that helps you select an available automated strategy, follow account setup, and monitor automation on a compatible funded account. When enabled and technically connected, GemiFX can send and manage orders under the configured strategy and risk controls.

GemiFX does not issue funded accounts, hold the funded balance, hold customer funds, or decide payout eligibility. A separate account partner sources and administers the account under its current rules. That relationship and its terms sit outside the GemiFX product and these GemiFX terms.

GemiFX records the account size you request. A separate partner process handles prop-firm selection and account issuance before the account is handed to GemiFX for setup.

A request or fee does not itself mean automation is active. Activation depends on partner handoff, a supported account, successful provisioning and connection checks, and the account remaining eligible. Account-program rules can include daily or total loss limits, instrument or strategy restrictions, inactivity rules, and payout conditions. GemiFX cannot waive or override those rules.

GemiFX is not a broker, exchange, funded-account provider, fund manager, or financial advisor. Nothing in the product or on this website is investment, legal, or tax advice. Automated trading decisions are generated by the enabled strategy and its configured controls; they are not personalised recommendations from GemiFX.

Trading foreign exchange, CFDs, and other leveraged instruments involves substantial risk of loss and is not suitable for every person. Past performance is not indicative of future results. Automation, risk controls, and account limits reduce neither all trading risk nor the possibility that an account is paused, breached, closed, or made ineligible for a payout.

You can lose fees paid for access to an account program and may lose profits or other benefits associated with a funded account. Market gaps, slippage, outages, rejected orders, delayed data, and third-party failures can produce results different from a model, backtest, or displayed estimate.

• provide accurate GemiFX and account information;
• protect your GemiFX sign-in and connected-account access;
• review the selected strategy, applicable account rules, status, and risk information before enabling automation;
• monitor notices and account status and contact support if a state appears wrong or unexplained;
• avoid manually placing conflicting orders or bypassing a safety stop; and
• comply with applicable law and the account agreement.

You must not probe, disrupt, reverse engineer, resell, misuse, or gain unauthorised access to GemiFX or another user's account.

Automation may be paused or stopped by you, GemiFX safety and security controls, account rule or eligibility status, a market condition, or a connection or infrastructure failure. Do not assume a bot is trading unless the dashboard reports a confirmed active state.

We may update strategies, controls, supported account types, or product features for safety, reliability, compliance, or product reasons. Material changes will be communicated when required.

Payout eligibility, timing, amount, deductions, verification, and payment are governed through the separate account-partner process. GemiFX may display a confirmed status but does not guarantee a payout or treat an estimate as confirmation. Payout requests are not currently submitted inside GemiFX.

Your one-time activation fee is covered by a 30-day money-back guarantee. If you change your mind for any reason within 30 days of purchase, we'll refund the fee in full — no questions asked.

Refunds are handled individually: email [email protected] from the address you signed up with and we'll process the refund back to your original payment method.

The guarantee covers the activation fee only. Trading results — profits or losses generated on a funded account — are not refundable.

We make reasonable efforts to operate and secure GemiFX, document material product changes, and communicate incidents. The service depends on markets, networks, data sources, and third-party services that we do not fully control. To the extent permitted by law, GemiFX is provided "as is" and "as available" without a promise of uninterrupted or error-free operation.

You may request that automation be stopped and your GemiFX account be deleted. We first stop automation and close or detach any GemiFX-controlled execution access before final erasure. Some records may be retained where required for security, fraud prevention, accounting, dispute resolution, or law.

We may restrict or suspend access to protect users, respond to a safety or legal requirement, investigate abuse, or enforce these terms. When practical, the dashboard or support response will explain the status and available next step.

Questions about these terms can be sent to [email protected].