Privacy policy

GemiFX is operated by EZCA (the "Company", "we", "us"). This policy covers the GemiFX website, web dashboard, and GemiFX applications that link to it.

GemiFX provides trading-automation software and a dashboard. A third-party funded-account provider issues the trading account and sets its current account and payout rules. Partner selection and issuance happen in a separate operating contour. GemiFX is not that provider, a broker, or a custodian of your trading funds.

Contact us about privacy at [email protected].

Account data. Your email address, display name, authentication method, and a unique account identifier when you register or sign in. If an identity provider gives us a relay address instead of your usual email, we receive that relay address.

Funded-account journey data. The plan or account size you choose, request and provisioning status, account identifiers, applicable rule/status data, and connection state, and the funded-account provider selected at checkout. Provider-specific payment destinations are resolved securely on the server.

Automation and trading data. Strategy settings, risk controls, orders, fills, positions, account status, performance data, payout eligibility or history, pauses, failures, and technical events needed to operate and explain the service.

Support data. Messages and files you choose to send us, plus the account, order, and diagnostic details needed to investigate your request. Please never send a password or full payment-card number to support.

Chat assistant data. Chat messages and the recent conversation context you send to the Jemi assistant. This content is sent to the configured AI model provider to generate a reply, so do not include passwords, payment-card details, or other information you do not want processed for support.

Security and technical data. IP address, browser or device type, timestamps, request and error logs, and security signals used to keep the service reliable and protect accounts.

GemiFX uses limited cookieless audience measurement to understand whether pages load, which campaign brought a visit, and which product sections or actions are useful. This PostHog stream remains cookieless in every consent state. Advertising measurement loads only after you choose Allow optional tracking. Choosing Reject optional keeps Meta measurement off.

PostHog. We use PostHog for audience and funnel measurement through our managed first-party collection domain. PostHog receives page paths, campaign attribution, and explicit allowlisted events in cookieless mode. It does not keep a stable browser identifier, create a person profile, or use session replay. It may retain browser, device, campaign, time, scroll, section, pricing, and checkout-step information. We do not identify a signed-in account in PostHog or send it your account email or display name. Automatic DOM event capture and session replay remain disabled, and URL query values are removed from stored page URLs. Standard campaign fields are retained as separate attribution properties.

Meta measurement. We use Meta Pixel and the server-side Meta Conversions API to measure visits, checkout steps, and advertising results after optional consent. The browser and server copies share an event identifier so Meta can deduplicate them. Meta may receive page and event information, browser/device and network information, and identifiers from Meta cookies or similar technologies. Our Pixel event payloads do not include your GemiFX account email or display name. Meta may associate activity with its own identifiers under its policies.

Cookieless PostHog uses a privacy-preserving server-side daily hash for audience counting and does not keep a stable browser identifier. PostHog remains cookieless when optional measurement is allowed. Meta may use its own pseudonymous vendor identifiers under its policies only after optional consent.

• create and secure your GemiFX account;
• record your account request and show the confirmed partner handoff and provisioning progress;
• operate, monitor, pause, and support the automation you enable;
• show verified account, trading, rule, and payout data;
• respond to support, privacy, refund, and deletion requests;
• prevent fraud, abuse, and security incidents; and
• understand anonymous website usage and, with your consent, measure advertising results through Meta.

Depending on the context and your location, we process data to provide the service you request, comply with law, protect our legitimate interests in security and reliability, or based on your consent. You can withdraw optional measurement consent without losing access to essential product functions. Anonymous cookieless audience measurement continues after rejection.

• Google Firebase for account authentication and related infrastructure;
• Apple and Google when you choose their sign-in services;
• Vercel and Cloudflare for website hosting, delivery, DNS, and security;
• PostHog for cookieless audience and funnel measurement;
• Meta for consent-gated advertising measurement through Meta Pixel and the Meta Conversions API;
• AI model providers such as Anthropic, OpenRouter, or DeepSeek, depending on the configured Jemi provider, to process chat messages and return assistant replies;
• Telegram for limited operator notifications about signups and access requests, which can include the contact details submitted;
• funded-account providers where needed to issue the selected account, process checkout, and coordinate the handoff to GemiFX; and
• communication and infrastructure providers that help us send service messages and operate support.

We may also disclose data when required by law, to protect users or the service, or as part of a corporate transaction subject to appropriate safeguards. The separate account partner may have its own relationship and privacy notice with you.

The website uses an essential __session cookie to keep signed-in areas secure. Your browser also stores gemifx-cookie-consent-v3 in localStorage to remember whether you allowed optional advertising measurement.

PostHog cookieless measurement does not write an analytics identifier to browser storage and remains cookieless after consent. Meta Pixel and Conversions API are not used before optional consent. Meta may use cookies or similar browser storage if allowed. You can change or withdraw the optional choice at any time using the controls below, without losing access to essential product functions.

We retain account and service records while needed to provide the service, resolve disputes, meet legal obligations, and protect users. Retention varies by record type and purpose. Deletion may not remove records that must be kept for legal, fraud-prevention, accounting, or dispute purposes; remaining data is restricted to those purposes and removed under our retention schedule.

In-app deletion removes the core GemiFX trading profile only after open exposure is closed and GemiFX-controlled execution access is detached. The button does not automatically erase a separate website access-request record, submit erasure requests to optional analytics or advertising services, or erase records independently held in the separate account-partner contour. Email the privacy address above for those records; we will coordinate the applicable request after verifying your identity.

We use access controls, encryption in transit, monitoring, and other reasonable safeguards. No internet service can promise absolute security. Service providers and the account partner may process data in countries other than yours; where required, we use contractual or other lawful transfer safeguards.

Depending on your location, you may have rights to access, correct, delete, port, or restrict personal data, and to object to processing or withdraw consent. Email [email protected] from your account address. We may need to verify your identity. You may also complain to your local data-protection authority.

We do not knowingly offer GemiFX accounts to children. You must meet the minimum legal age in your jurisdiction and any higher eligibility requirement of the applicable funded-account program.

We may update this policy as the service or law changes. We will update the date above and provide additional notice when required.